Frequently asked questions

That’s completely okay! Start by choosing the service category that best matches what you’re interested in—lashes, waxing, or skincare. You’ll find helpful information to guide you toward the right appointment, and your service can be customized based on your goals and needs once you arrive

You don’t have to figure everything out on your own. Part of the Carlisea experience is helping you choose what works best for you. Lash services can be customized to your desired look and natural lashes, waxing services may utilize sugar, hard wax, or soft wax depending on your needs, and skincare treatments can be adjusted based on your skin and goals.

Please contact us as soon as you know you may be late. Our direct number is located in your reminder text. Depending on the amount of time remaining and the service scheduled, we’ll determine whether your appointment can still be completed without affecting the next client. In some situations, the appointment may need to be adjusted or rescheduled.

Absolutely. If you’ve looked through our service information and still aren’t sure what to schedule, reach out to us. We’d rather help you select the appropriate appointment than have you guess.

Yes! Carlisea welcomes new clients for lashes, waxing, and skincare services. Availability varies, so we recommend booking ahead whenever possible.

Yes. Every new Carlisea client receives complimentary aftercare to help you care for & maintain your results at home. We’ll also walk you through personalized aftercare recommendations based on your service and individual needs.For clients who would like to continue their routine at home, we also carry a selection of professional aftercare products available for purchase at Carlisea.